Keywords
How to Cite
Abstract
This study attempts to examine the effect of job satisfaction variable and organizational
commitment on employee performance through the activity of quality control group in
Dinaskertrans office of East Java Province. The reason for this research is because East Java
Disnakertrans often holds GKM training to several institutions, which in fact is not enough if
internally in East Java Disnakertrans not yet implement Quality Control Unit by its own employees
in its daily operation related to public service. This research also attempts to examine how far the
GKM has been implemented in East Java Disnakertrans. The study was conducted by taking a
sample of 187 functional level employees from a population of 340 employees. The data were
collected by questionnaire as an instrument which then the result of the answer was quantized based
on the scale used and processed by using the path analysis model. The result of this research is the
activeness of the quality control group is very important role as the moderation variable to explain
the influence of job satisfaction and organizational commitment to employee performance.
References
Anassidik. (2004). Gugus Kendali
Mutu Pedoman, Parisipasi, dan
Produktivitas. PT Bumi Aksara.
Jakarta.
Ferdinand, Augusty. (2006). Metode
Penelitian Manajemen: Pedoman
Penelitian untuk Penulisan
Skripsi, Tesis, dan Disertasi Ilmu
Manajemen, Badan Penerbit
Universitas Diponegoro,
Semarang.
Gu, j. H., yu, w. L., jiang, l., & miao, l. Y.
(2010). Application of quality
control circle in reducing the
number of unqualified outpatient
prescriptions in our hospital
[j]. China pharmacy, 41, 024.
Ghozali. (2011). Structural Equation
Modeling Metode Alternatif
Dengan Partial Least Square PLS
Edisi 3. Semarang: Badan Penerbit
UNDIP.
Indriantoro, dan Supomo, (2002). Metodologi
Penelitian Bisnis untuk Akuntansi
dan Manajemen, Edisi Pertama,
BPFE-Yogyakarta, Yogyakarta.
Husain, Umar. (2002). Metode Riset Bisnis.
Jakarta: PR Gramedia
Kitazawa, K., & Osada, H. (2012). Innovation
by small group activity and
organisational learning–an
empirical study on quality control
circle activity.International
journal of innovation and
learning, 11(3), 233-249.
Koesmono. (2005). Pengaruh Budaya
Organisasi Terhadap Motivasi
dan Kepuasan Kerja Serta Kinerja
Karyawan Pada Sub Sektor
Industri Pengolahan Kayu Skala
Menengah di JawaTimur. Jurnal
Manajemen & Kewirausahaan.
Jurusan Ekonomi Manajemen,
Fakultas Ekonomi Universitas
Petra.
Liana, L. (2009). Penggunaan MRA dengan
Spss untuk menguji pengaruh
variabel Moderating terhadap
hubungan antara variabel
Independen dan variabel
Dependen. Dinamik-Jurnal
Teknologi Informasi, 14(2).
Prawirosentono, Suryadi. 2008. Kebijakan
Kinerja Karyawan. Yogyakarta:BPFE.
Santoso, Singgih. (2014). Konsep Dasar dan
Aplikasi SEM dengan program
AMOS 22. Jakarta: PT Elex Media
komputindo.
Semuel, H. (2003). Penerapan Total Quality
Management Suatu Evaluasi
Melalui Karakteristik Kerja: Studi
Kasus pada Perusahaan Gula
Candi Baru Sidoarjo. Jurnal
Manajemen &Kewirausahaan.
Jurusan Ekonomi Manajemen,
Fakultas Ekonomi Universitas
Petra.
Sugiyono. (2004). Metode Penelitian Bisnis.
Bandung: Alfabeta.
Sukwadi, Ronald. (2012). Analisis Pengaruh
Implementasi Gugus Kendali Mutu
Terhadap Kinerja dan Kepuasan
Kerja Karyawan MenggunakanModel Persamaan Struktural. Jurnal
jurusan Teknik Industri, Universitas
Katolik Indonesia Atma Jaya.
Wibowo. (2007). Manajemen Kinerja.
Jakarta: Rajawali Pers.
Wirawan. (2009). Evaluasi Kinerja Sumber
Daya Manusia. Jakarta : Salemba Empat,
Jakarta.