RANCANG BANGUN SISTEM INFORMASI PENGENDALIAN DOKUMEN PENGAJUAN KPR PADA PT. KKK SURABAYA

Abstract

PT. KKK Surabaya is a managing housing loan (mortgage) company for a Bank in East Java
region. The speed of service and accuracy of information in mortgage submission is one way to
gain customer trust and loyalty. Mortgage submission requires the prospective customer to
prepare all needed documents completely. As a liaison between PT. KKK Surabaya with
customers, Direct Sales requires access accurate information related to mortgage submission
anytime anywhere. In order to get those informations, Direct Sales often need more time to reach
the relevant departments in the company. Moreover, if the customer Mortgage submission is
incomplete or problematic. Aim of this research is to develop a documents control information
system of Mortgage submission in PT. KKK Surabaya. This research method use waterfall model
as Software Development Life Cycle (SDLC). UML (Unified Modeling Language) is used in
analysis and design system. System implementation apply CodeIgniter framework, PHP as
programming languages and MySQL as database. As results, web-based documents control
information system of Mortgage submission can be accessed from all devices at any time anywhere. This information system has document control feature and can generate periodic
reports such as Direct Sales visit report and Mortgage submission Report.